The customer service was great, with helpful and friendly staff. The location was also fantastic, being close to supermarkets, cafes, and the beach. One of the best aspects was the clean and new facilities, with well-appointed kitchens and spacious bathrooms.

There were a few aspects that I didn't enjoy during my stay. the cleanliness of the rooms could have been better, with dirty floors and uncleaned bathrooms.

Had an amazing Christmas stay! Loved the modern and clean facilities, especially the fresh and stylish decor. The free towel and blanket were a pleasant surprise, and the free breakfast offered a wide variety of fresh options. The staff were super helpful and friendly, and the security was top-notch. The location was key, with easy access to various activities and attractions. Enjoyed the little lamps at each bed, which created a cozy atmosphere and allowed for individual reading without disturbing others.

The temperature control was a bit tricky, with the air con being either too freezing or the room becoming hot and stuffy without it. The fridges were overcrowded and some food items appeared old and moldy, despite notices about regular cleaning.

The location right in the center of Cairns is perfect, with everything you need just a few steps away. The staff are friendly and provide excellent service. The rooms are basic but comfortable, with private external bathrooms and air conditioning. And the breakfast served, including delicious pancakes, is a wonderful way to start the day.

No major issues, everything was just fine.

The location is amazing, right in the heart of the city. The showers are great, with hot water and good water pressure. , the bed was super comfortable, making it easy to have a restful night's sleep.

The reception is not always staffed, making it difficult to get help if you need it. The setup for the private rooms was a bit odd, with a shared bathroom down the hall requiring a key to access.

This hotel is a great value for money, with affordable prices and attention to detail. The location right in the center of Cairns is perfect, with everything you need just a few steps away. The staff are friendly and the basic amenities, such as the rooms with private external bathrooms, are well-maintained. Plus, the breakfast included pancakes!

No significant issues need improvement.

The location is excellent! Walking distance to Night Markets & Bus Station. The room is cozy, with a comfortable bed, and a stunning view of the city. The free breakfast is great. The staff provides outstanding service and very helpful. The leisure facilities are enjoyable, especially the on-site pool.

One thing to note is that the bathroom can be cleaner.

The location, friendly staff, new rooms, individual bed lights and plugs, privacy in the room.

Was all great.

I had a fantastic stay at a budget-friendly hostel in Cairns. The 4-bed room I stayed in was spacious and had a partition between each bunk, offering privacy and comfort. The included breakfast was delicious with a variety of cereals, bread, spreads, fruits, and even pancakes! The location was superb. I appreciated the peacefulness of the hostel as there was no attached bar, ensuring a quiet environment. The gym and inclusion of a hairdryer and straightener were nice touches as well. The staff were friendly and helpful throughout my stay. I highly recommend this hostel for its affordability, cleanliness, amenities, and convenient location.

The location in the center of Cairns makes it convenient for exploring the city and its surroundings. The staff are friendly and provide excellent service. The rooms with private bathrooms are clean and comfortable.

No improvements needed, everything was fine.

This hotel exceeded my expectations during my romantic weekend getaway! The complementary wine and cheese tray in our room upon arrival was a lovely surprise, as was the spa bath in our upgraded room. The location was perfect - just steps away from all the best shopping and restaurants. Best of all, the staff was incredibly friendly and accommodating, making us feel right at home.

While overall we had a wonderful stay, there were a few minor issues that we encountered. The noise level from neighboring rooms was a bit of a distraction, and the lack of blackout curtains made it difficult to sleep in.

Great central location. Modern design. Lovely large balcony. Fully equipped kitchen. CBD location. Close to ferry terminal. Secure and safe. Comfy beds. Clean shared bathroom. Enormous shared kitchen. Beautiful terrace. Single beds instead of bunk beds. Good free breakfast. Free curry one night.

Absolutely nothing to say about dislikes.

The hotel exceeded our expectations - the room amenities were top-notch, with a spacious and luxurious bathroom, comfortable beds and exclusive facilities. The leisure/TV room was incredible, providing a range of entertainment options. The friendly staff provided excellent service, with prompt resolution of any issues.

Also, the noise level from the street at night was somewhat disruptive to our sleep. However, the overall experience more than made up for this minor issue.

The Village Cairns is ideally located in the heart of the city, making it convenient for guests to explore. The lobby area creates a welcoming atmosphere, with guests enjoying drinks while relaxing. The spacious and well-maintained bedrooms provide a comfortable stay, with clean bed clothes and smart TVs with Netflix. The modern bathrooms offer ample space and new fixtures for a refreshing experience.

The noise from slamming exit doors can be disruptive throughout the day and night, which could affect the quality of sleep for guests.